HOW REVIEW PILOT WORKS

From product selection to measurable customer trust.

Buy securely, follow delivery, connect your verified Google location and activate every NFC or QR touchpoint from one professional workspace.

Animated Review Pilot NFC and QR customer journey

Customer journey preview

Tap or scan. The configured destination opens.

Secure Stripe checkout
Trackable delivery
Five-letter activation
No customer app

ONE CONNECTED JOURNEY

Six clear steps from purchase to daily use.

Review Pilot connects the physical product, secure payment, delivery, Google Business Profile and ongoing reputation work in one manageable process.

Select a step to see the details

01
Product selected

Select the NFC + QR or QR product that fits your customer moment, then choose the quantity for your locations.

Clear product pricing and set savings are shown before checkout.

View products
02
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04
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06

TWO SIDES, ONE WORKFLOW

Effortless for customers. Controlled for your team.

Customers see only the shortest possible path. Your team keeps the configuration, locations, products and performance together behind the scenes.

What the customer experiences

  1. 1Tap NFC or scan QR
  2. 2Open the configured destination instantly
  3. 3Complete the action on the phone

What your business manages

  1. 1Connect verified Google locations
  2. 2Assign and update product destinations
  3. 3Review activity, analytics and replies

BUILT FOR CHANGE

The physical product stays useful as your operation evolves.

Eligible Review Pilot products use a permanent managed link. When a destination or business need changes, your team can update the configuration in the customer panel instead of reprinting the QR code or rewriting the NFC tag.

NFC + QR
One workspace for locations and products
Secure activation prevents unauthorised setup
Plan-based analytics and review tools
Privacy-conscious interaction measurement

GOOGLE BUSINESS AVAILABILITY

Transparent service status

A clear connection status, without technical uncertainty.

Google review synchronisation depends on a verified Business Profile connection and the required Google API access. Product activation and all non-Google destinations remain available independently.

Connect the Google account that manages the business location.

Select the verified location in the Review Pilot customer panel.

Review functions activate when Google grants the required API access.

Open Google connection

HOW IT WORKS FAQ

The practical details before you begin.

Do customers need an app?

No. Customers tap the NFC area or scan the QR code with a compatible phone. No Review Pilot account is required for the customer action.

When should I connect Google Business?

You can create the account first and connect the verified Google location before assigning or activating a Google review product.

Where can I find the activation code?

The secure five-letter code is supplied with the physical product. Enter it in the Products area after signing in.

Can I change the destination later?

Eligible products use a managed Review Pilot link, so the configured destination can be changed without reprinting the QR code or rewriting NFC.

How does shipping tracking work?

When the parcel is dispatched, the carrier and tracking number appear in your order information and can also be checked on the public tracking page.

What happens while Google API access is pending?

Your account, orders, product activation and supported non-Google destinations remain usable. Google synchronisation becomes available once access is active.

Ready to put it into practice?

Explore the products or start with a free Review Pilot account.

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