01
Order received
Payment and order details are securely recorded.
ORDER TRACKING
Know where your Review Pilot order is.
Check production and delivery progress using your order details. Carrier tracking appears as soon as your parcel is dispatched.
FROM CHECKOUT TO ARRIVAL
A clear status at every stage.
Tracking uses the same fulfilment information managed by the Review Pilot operations team.
02
Preparing
Products are prepared, quality checked and packed.
03
Dispatched
The carrier and tracking number are assigned.
04
Delivered
The carrier confirms delivery of the parcel.
FIND YOUR DETAILS
Where to find your order information.
Confirmation email
Your order number starts with ORD- and is shown in the purchase confirmation.
Customer panel
Signed-in customers can see every order and shipment in the Orders area.
Shipping email
The carrier and tracking number are sent when the parcel is dispatched.
Still need help with a shipment?
Send the order number from the email address used for the purchase so support can identify it quickly.