SOLUTIONS FOR EVERY CUSTOMER MOMENT
Connect physical NFC and QR products with Google reviews, feedback, social channels and flexible digital destinations—all managed from one professional workspace.
One simple customer action
Tap or scan. No app required.
SOLUTION FINDER
Choose your business type and your main objective. We will match the most suitable Review Pilot format and workflow.
BUILT AROUND THE REAL WORLD
Each solution combines a natural physical placement, a clear digital destination and an operating model your team can repeat.
Invite guests at the moment of service without interrupting the experience.
Feedback requests are often forgotten once guests leave.
Place a visible tap-and-scan point where guests naturally pause.
Create one reliable reputation workflow for daily customer traffic.
Review requests depend too heavily on staff remembering to ask.
Keep a professional, always-ready touchpoint at checkout or reception.
Give every representative a consistent, measurable next step.
Customer handovers vary between employees and shifts.
Use the same physical prompt and managed destination across the team.
Standardise customer touchpoints without losing location-level control.
Links, products and ownership become fragmented as locations grow.
Manage a consistent format with destinations assigned per location.
ONE MANAGED WORKFLOW
Review Pilot keeps the customer interaction simple while giving your business control behind the scenes.
Choose a natural customer pause point such as a table, counter or reception desk.
NFC and QR work without an app, account or technical instructions.
Send customers to the configured review, social, feedback, website or campaign page.
Control destinations and review product activity from the customer panel.
SOLUTIONS BY OBJECTIVE
The same professional platform supports focused review journeys and flexible customer engagement.
Make the path to your verified review profile immediate.
Create a clear, neutral feedback touchpoint.
Connect customers with the social destination you choose.
Keep destinations and products organised by location.
Understand scans and product activity over time.
MATCH THE FORMAT TO THE MOMENT
Choose a portable card, a visible counter format, a table stand or a flexible multi-destination product.
A compact format for personal handovers, reception and mobile service teams.
Best for
Personal service and handovers
A permanent customer prompt for checkout, reception and service counters.
Best for
Checkout and reception
A freestanding format designed for tables, waiting areas and guest reception.
Best for
Tables and waiting areas
A managed destination for reviews, social profiles, menus, websites and campaigns.
Best for
Changing goals and campaigns
BUILT FOR RESPONSIBLE GROWTH
Review Pilot combines durable physical products with secure management, transparent customer journeys and verifiable operating principles.
Clear company and contact information.
Card, Apple Pay and Google Pay where available.
Connect verified locations through the supported workflow.
Every customer receives the same neutral destination.
Eligible links can be updated without replacing the product.
Manage locations, products and activity in one workspace.
FREQUENTLY ASKED QUESTIONS
No. A compatible phone can tap the NFC area or scan the QR code with its camera.
Eligible products use a managed Review Pilot address, allowing the configured destination to be updated from the customer panel.
Yes. Multi-location limits and features depend on the active plan, while every product is assigned to the appropriate business and destination.
No. Review Pilot does not use review gating. The configured journey is neutral and consistent for every customer.
Use the solution finder above. In general, cards suit personal handovers, counter plates suit fixed service points and table stands suit hospitality environments.
The customer panel provides privacy-friendly activity and scan information according to the capabilities of your active plan.
YOUR NEXT STEP
Start with a tailored recommendation, explore the complete product range or speak with Review Pilot about a larger rollout.