THE REVIEW PILOT PLATFORM

Every customer touchpoint, managed from one workspace.

Connect physical NFC and QR products with businesses, Google reviews, responsible reply workflows, performance signals and order operations—without adding friction for the customer.

LIVE WORKSPACE PREVIEW

Good morning

Your reputation workspace is ready.

Locations

1

Active products

3

Reviews

12

Interactions

48

Recent activity

Google location connected
Review card activated
New review ready for a reply
Managed NFC + QR links
Google Business workflow
Human-approved AI drafts
No review gating

ONE CONNECTED SYSTEM

Physical products become manageable digital touchpoints.

Every stage keeps its own responsibility while sharing one controlled workflow—from the product in the venue to the team acting on customer feedback.

NFC + QR product

Tap or scan

Business & location

Assign ownership

Managed destination

Google or another supported link

Reviews & activity

See what needs attention

Team action

Respond and improve

PLATFORM CAPABILITIES

Open the module you need. Keep the context connected.

The customer panel follows the same operating structure as your business: products belong to locations, activity stays attributable and actions remain visible.

Active

Products & destinations

Activate once. Update the destination when the business changes.

Assign the secure five-letter code to the correct business and location, test the touchpoint and manage eligible destinations without replacing the printed QR or NFC product.

Secure activationLocation assignmentEditable destination
Open products

PLATFORM WORKFLOW

Four operating steps after account creation.

Connect physical NFC and QR products with businesses, Google reviews, responsible reply workflows, performance signals and order operations—without adding friction for the customer.

01

Connect the business

Authorise Google and select the verified location already managed by the account.

02

Activate the touchpoint

Enter the product code, assign the location and confirm the destination.

03

Monitor activity

Keep products, reviews and performance signals together in the customer panel.

04

Act responsibly

Review reply drafts, publish with human approval and maintain the customer journey.

BUILT TO GROW

One location today. A controlled network tomorrow.

Review Pilot keeps business, location and product context intact as responsibility expands. Local teams can focus on their operation while central owners retain a consistent overview according to the active plan.

  • Products remain assigned to the correct location
  • Roles and responsibilities stay explicit
  • Central and local context can coexist
  • Plan limits remain visible before expansion

Organisation overview

Review Pilot Group

Central view

Zürich

Local owner · 1

Cham

Local owner · 2

Luzern

Local owner · 3

Bern

Local owner · 4

PLAN-AWARE PLATFORM

Start with the essentials. Unlock more control as the operation grows.

The limits below come directly from the active plan configuration. Product purchases and software subscriptions remain separate.

Compare all plans

Free plan

CHF 0

Business locations1AI drafts / month5
  • 1 establishment
  • Permanent NFC & QR redirection
  • Basic dashboard and scan statistics
Choose plan

Premium

Popular

CHF 19

Business locations3AI drafts / month50
  • Up to 3 establishments
  • Permanent NFC & QR redirection
  • Basic dashboard and scan statistics
Choose plan

Pro

CHF 49

Business locations10AI drafts / monthUnlimited
  • Up to 10 establishments
  • Permanent NFC & QR redirection
  • Basic dashboard and scan statistics
Choose plan

SECURITY & INTEGRATIONS

Clear boundaries build a more dependable workflow.

Review Pilot connects specialised services without hiding who controls each step. Stripe handles eligible payment methods, Google controls Business Profile access and your team controls what is published.

Stripe checkout

Cards and eligible wallets are presented by Stripe according to device and merchant availability.

Google Business Profile

Review functions depend on a verified location and the required Google API access.

Secure activation

Each physical product uses a controlled activation identity before assignment.

Role-aware access

Account and team capabilities follow the active permissions and plan.

Managed redirects

Eligible destinations can change while the physical address remains stable.

Neutral journeys

Customers are not filtered by sentiment before receiving the configured destination.

Privacy-conscious signals

Interaction data is used for operational context without promising a rating outcome.

Human publication control

AI assistance prepares drafts; a responsible person verifies and publishes.

Google service boundary

While Business Profile API access is pending, account, orders, activation and supported non-Google destinations remain available. Google review synchronisation starts only after the required access is active.

PLATFORM FAQ

Practical answers before you open the workspace.

Every stage keeps its own responsibility while sharing one controlled workflow—from the product in the venue to the team acting on customer feedback.

Can I use the platform before buying a physical product?

Yes. You can create the account and prepare the Google business connection first. Product activation begins when a supported physical product and its secure code are available.

What is included in the Free account?

The Free plan supports the configured starter limits, including one Google-connected business and the AI allowance currently defined by the active plan settings.

What works while Google API access is pending?

Orders, subscription management, product activation and supported non-Google destinations remain available. Google review synchronisation waits for the required access.

Are AI replies published automatically?

No. Review Pilot prepares a draft within the plan allowance. A responsible user must verify and publish it.

Can I change an NFC or QR destination later?

Eligible products use a managed Review Pilot link, so the destination can change without reprinting the QR code or rewriting the NFC chip.

How are multiple businesses and locations managed?

Higher-capacity plans can organise locations, products and responsibilities in one account while preserving location context.

Where can I follow an order or shipment?

Order details show purchased items, totals and payment state. Carrier and tracking information appears after the shipment is created.

Is existing data kept after a plan upgrade?

A plan change expands eligible limits and features; it does not require recreating the existing organisation, locations or activated products.

READY WHEN YOU ARE

One workspace for every customer touchpoint.

Start with one business, connect the services you need and expand only when the operation requires it.