Review Pilot

REVIEW PILOT HELP CENTRE

Choose the task. Follow the shortest safe path.

Task-based guides for setup, Google access, product activation, NFC and QR checks, reviews, orders, billing and account security.

Open guideSearch all FAQ answers

What do you want to do today?

Start with the outcome you need—not a long list of documentation.

Set up your Review Pilot workspaceOpen guideConnect Google Business ProfileOpen guideUnderstand pending Google API accessOpen guideActivate an NFC or QR productOpen guide

FIRST WORKSPACE JOURNEY

Seven controlled steps from account to insight.

Each stage has a clear owner and success state. Open the guide when a stage needs attention.

1Account2Google3Business4Activation5Test6Reviews7Insights

GUIDE LIBRARY

Every operating task has its own permanent guide.

Send the exact guide to a customer, keep the instructions focused and continue directly in the correct panel area.

Set up your Review Pilot workspaceCreate the correct operating foundation before activating products or managing reviews.10–15 minOpen guideConnect Google Business ProfileConnect the authorised Google account and match an existing verified location.5–10 minOpen guideUnderstand pending Google API accessDistinguish a successful Google sign-in from Google-controlled Business Profile API approval.3–5 minOpen guideActivate an NFC or QR productAssign the secure product identity to the correct business and managed destination.5–10 minOpen guideChange a managed product destinationUpdate an eligible destination without replacing the printed QR code or NFC product.3–5 minOpen guideTroubleshoot NFC and QRSeparate device, activation and destination problems with a controlled test.5–10 minOpen guideManage reviews and AI reply draftsSynchronise eligible reviews and keep people responsible for every published reply.5–10 minOpen guideFollow orders and shippingRead payment, fulfilment and shipment states without confusing one stage for another.3–5 minOpen guideManage subscription and billingChoose a real monthly or yearly plan price and manage eligible Stripe billing actions.5–10 minOpen guideProtect account accessUse the controls appropriate to Google sign-in or the configured local authentication method.5 minOpen guide

GUIDED TROUBLESHOOTING

Answer one question to choose the next check.

This does not change account data. It only routes the user to the most relevant guide or action.

Does the panel show the Google account connection as active?

NEED A SHORT ANSWER?

Search the FAQ without repeating the setup guides.

FAQ explains rules and outcomes. Help explains how to complete the task. Both use the same operating topics.

Before purchaseProducts & activationGoogle BusinessReviews & AI
Search all FAQ answers

ACCOUNT-SPECIFIC SUPPORT

The guide did not resolve the issue?

Send the account email, relevant product or order number and the exact step that failed. Never send passwords, card data or secret keys.

Send us your enquiry

Share the essentials and the right person can respond with a clear next step.